privacy policy
We take your privacy very seriously so we want to let you know the types of information we collect, how it’s used during the checkout process on our store, and how we use it after the sale to help us provide the best possible service.
While you visit our site, we’ll track:
Products you’ve viewed: We’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: We’ll use this for purposes like estimating taxes and shipping
Shipping address: We’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
Cookies: We’ll also use cookies to keep track of cart contents while you’re browsing our site.
Placing orders: When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password.
Use of order and payment information:
Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraudSet up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account: We will store your name, address, email and phone number, which will be used to populate the checkout for future orders. We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for one (1) year for tax and accounting purposes. This includes your name, email address and billing and shipping addresses. We will also store comments or reviews, if you choose to leave them.
Who on our team has access: Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can accessorder information regarding your purchase such as the product, the purchase date and shipping and tracking status. Also, customer information like your name, email address, and billing information. Our team members have access to this information to help fulfill orders, process refunds and support you.
What we share with others: We share information with third parties who help us provide our orders and store services to you; for example, secure payment processing through Stripe. and When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.